Home visits for new and existing clients
In support of social distancing measures, we offer drop-off appointments and house-calls. Additionally, we are more than happy to provide curbside service. You just call as you arrive and we will send a technician out to your car to get your pet and communicate by phone regarding your pet’s history. If you wish to enter the building, we ask that only one family member accompany each pet.
We always offer house-calls and drop-offs, but as added services during this time, we are offering home medication delivery and pet transportation. Please call us if you have any questions. We can discuss in more detail what precautions we are taking to help ensure your safety, as well as the safety of your pet.
Helpful Resources and Tips
Refer a Friend and Receive a $20 Credit
We LOVE our clients! You are the heart and soul of Dogwood. We do what we do so you can build an amazing bond with your pet!
To thank you for telling your friends about the Dogwood difference, for every friend you refer you will get a $20 credit on your account! In addition, you will also get a paw in our loyalty program.
What your neighbors say…
We moved from Dallas to Louisville several months ago with three old dogs, each who has their own unique medical issues. We’re so grateful to have found Dogwood… especially since we’ve already made at least eight visits to the clinic. Both Dr. Chris and Dr. Katie Franklin have been wonderfully helpful and knowledgeable, so much so that the transition to a new state has been seamless, at least for our pups! The entire staff has been welcoming and friendly, and I love the ability to book and order medicines using the Dogwood App. Our pets are family members, and the Dogwood team shares that culture with us.
Dogwood is perfect for us. We recently moved to Norton Commons, and we wondered if it might make sense to consider changing vets. We knew that they would be more convenient, but we were surprised and pleased by the upgrade in service. It’s very easy to get an appointment and, when you’re there, the focus is all on you and your pet. Also, I have a really high bar for professional services – but Dogwood clears that bar. They are very easy to work with, discuss your pet’s problems in plain language (no jargon), and then offer clear choices about how to proceed without pushing a solution on you. Dogwood is great for you and your pet!
We started going to Dogwood Vet in November of 2019 when we purchased our puppy from a breeder in Indiana. From the very first visit Dr. Chris and his staff have made us feel comfortable and most importantly our puppy Maisie feels comfortable. She loves going to the vet! On March 6, 2020 we took her in to get spayed and chipped and from the moment we walked in the door we felt the undivided attention of the staff from front desk all the way until discharge the next day. Maisie even got to hang out with the receptionist and we received updates and pictures from them. We travel 50 minutes one way to go to Dogwood Veterinary Clinic and wouldn’t think of going anywhere else!
Dr. Franklin and his staff are amazing! We have a senior dog and Dr Franklin has spent a great deal of time assessing & meeting her needs. He is compassionate, knowledgeable and has great communication skills. He and his his entire staff are truly committed to providing the best care for you pet. We are so happy & feel truly blessed that our dog is under the care of Dogwood Veterinary Clinic. Highly Recommend!
We recently boarded our Burmese cat at Dogwood Vet Clinic as she is old and needs to be given several different medicines. She got excellent care, and lots of TLC. It was very comforting to see videos and pictures of her while we were gone which members of the staff sent us. if you want great medical care coupled with kindness for your pet, this is the place for you !
Dogwood Vet Clinic is a wonderful place to take your pets. Not only is the state of the art facility aesthetically pleasing and completely brand new, but the technology and instruments are top of the line. The staff, Dr. Katie and Dr. Chris, are knowledgeable and welcoming. I have taken both my cats and my dog there since their opening with great ease. They have helped us transition moving pets cross country and through their app are constantly available for any sort of question. On top of that, they have a rewards system in place for loyal customers, and they constantly post promotions and free giveaways. I highly recommend checking this place out. I have no doubt you will love the overall environment as much as my pets and I do!
New dog and first time visit was amazing! Took all the time we needed to answer questions and tell us what is normal vs. what should be concerning. Highly recommend!
We have two older Yorkies and they are the second generation set of children for my wife and I. We started going to Dogwood about six months ago and will never take the girls anywhere else! Dr. Chris and his staff are the best we have ever had. We have had dogs for over forty years and we have never had a Vet like this. This is more like a family member then the girl’s doctor. I cannot give any bigger recommendation. I only wish they took people.
The best vet experience we’ve EVER had! Super knowledgeable and eager to answer questions and educate us regarding our new babies. Love the use of technology also — the app is AWESOME!
I highly recommend Dogwood Veterinary Clinic at Norton Commons. Dr. Franklin came to our home this evening to see our Leonard. Dr. Chris was very knowledgeable and clear with his explanations. He was patient and understanding with our questions. He also had us both listen to Lenny’s heart with his stethoscope. Lenny loved Dr Franklin. We have found a new vet.
Taco and I had a wonderful and informative experience at Dogwood. The entire staff was wonderful and for the first time I was informed about flea & tick medication and learned a lot. My daughter is a vet (out of town) and Taco has been seen by many good vets but Dr Chris is a stand out doc.
My golden-doodle Teddy had his first visit at Dogwood today. Dr. Chris Franklin was very knowledgeable & had great bedside manner. He even prompted me on things to do to make Teddy love coming to visit the clinic in the future. I greatly appreciated the care & compassion that was given to me & my fur-baby.
I have been very impressed with Dr. Chris and his staff. They are so friendly and helpful. They have gone out of their way to answer my questions and care for my Golden. I am very satisfied with their services and knowlege. I would highly recommend Dogwood!
-Linda Crockett Williamson
Love the family atmosphere and homey feel of this place! Dr. Franklin is very personable and is very thorough with your pets. He gives a very knowledgeable explanation of what is going on with your pet, plus gives options of treatment for every owner, lifestyle and budget. The helpful, friendly staff always remembers your fur babies and is so personable just like the Franklins. Highly recommend!
Dogwood Veterinary Clinic quickly came to my side when my dog lulu had been sick throughout the night. As soon as I walked into the clinic, I was greeted with smiles and immediately reassured that all was going to be ok. They treated me and my Lulu like the only ones that were in the entire place and took all of the time that was needed to make sure that she was going to be ok. I cannot say enough good things about this practice. I feel like we are in the best of hands!
– Mandi McNeal